Eagle Bank and Trust is a decisively well-established community bank with a storied history dating back to 1919 with currently over 24 locations in 5 states. Our mission is to inspire dynamic customer relationships through innovative financial solutions with a focus on community service. Eagle Bank and Trust is a workplace where you can build genuine and authentic connections with every customer, either for one day or sometimes for a lifetime. We believe you CAN make a difference with just one interaction!
We offer comprehensive benefits and excellent pay and ask that you join us in continuing our legacy of helping our customers reach their financial goals. We welcome you to apply for one of our excellent opportunities and begin your solid future with Eagle Bank and Trust.
Service Associate (Teller)
Provide service to bank customers by conducting appropriate transactions and meeting the needs of customers by referring them to appropriate departments in the bank.
Excellent customer service skills. The ability to prioritize and make on the spot decisions regarding customer transactions, weighing customer satisfaction issues with Bank exposure to loss and fraud. Mathematical skills. In depth knowledge of all bank deposit products and policies. Basic knowledge of bank loan, trust and investment products. Ability to work in a fast paced environment, work well under pressure, cross sell other products and services. High degree of accuracy with strong communication skills. Knowledge of various federal regulations including Bank Secrecy Act, Community Reinvestment Act, Americans with Disabilities Act, Right to Financial Privacy Act, Gramm-Leach-Biley Act, Regulation E and teller roles and responsibilities relating to each act. The Assigned Employees will be entrusted by Eagle Bank and Trust with cash, checks, keys, credit cards, merchandise, confidential or trade secrets information, and negotiable instruments or other valuables.
High school diploma or GED required.
Cash handling or sales experience preferred.
Prior Customer Service experience preferred.